Effective 3 August 2026

Terms of Service

Welcome to Marlowë. These terms are the agreement between you and Marlowë Ltd ("Marlowë", "we", "us") when you use the app at askmarlowe.io or any related service.

1. Who can use Marlowë

You must be 18 or older and have the right to enter this agreement. Marlowë is built for people working in Product, Design, Commercial and Marketing. You may not use it on behalf of anyone else without their consent.

2. Your account

You are responsible for keeping your password confidential and for everything that happens under your account. Tell us immediately if you suspect unauthorised access.

3. What Marlowë does

Marlowë helps you log career evidence, prepare for interviews, debrief conversations, tailor your CV, and research companies. It uses AI models and web-sourced information to generate suggestions. Marlowë is a tool, not a recruitment agency, employer, or licensed advisor. Advice, analysis, and generated documents are for your own decision-making — you remain solely responsible for your applications, decisions, and communications.

4. What you put in

You keep ownership of the content you upload — CVs, recordings, transcripts, notes, briefs. By using Marlowë, you grant us a limited licence to process that content solely so we can provide the service to you (store it, run AI analysis on it, show it back to you).

You must not upload content that infringes anyone else's rights, contains malware, or that you do not have the right to share. Do not upload confidential information belonging to a current or former employer that you are contractually barred from disclosing.

5. Connecting Notion

You can connect a Notion workspace so Marlowë can import documents and turn them into individual career logs. By connecting it, you confirm you have the right to import that content. Marlowë only reads the pages you select, and disconnecting the integration in your profile revokes our access immediately.

6. Interview recordings

Recording a conversation without the other party's consent may be unlawful where you live. Marlowë provides recording tools; you are solely responsible for obtaining any consent required by law before you record.

7. AI output

Marlowë's output is generated by AI models. It can be wrong, incomplete, or out of date. Verify anything material before you act on it. We do not warrant that generated content is accurate, complete, or fit for any specific purpose.

8. Plans and fees

Marlowë has a free tier and a paid plan, Marlowë Pro. Pro costs £20 per month or £195 per year, in GBP, including VAT where applicable. Prices and features are shown at the point of purchase and may change with notice.

On the free tier you can log up to 2 pieces of career evidence in any rolling 7-day period, and some features are reserved for Pro. Pro removes those limits.

Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time from the billing portal in your profile; cancellation stops the next renewal and you keep Pro access until the end of the period you have already paid for.

Except where required by law, fees already paid are non-refundable, including for partly used periods. If you believe you have been charged in error, email us and we will look at it.

9. What you must not do

Reverse engineer or scrape the service.
Use Marlowë to generate content that harasses, defames, or misleads another person.
Resell, sublicense, or share your account.
Use the service to build a competing product.

10. Termination

You can delete your account at any time from your profile page. Deletion is permanent — your logs, recordings, transcripts and generated documents are removed and cannot be restored, so keep your own copies of anything you want to keep before you delete. We can suspend or terminate your access if you breach these terms or if your use puts the service or other users at risk. Deletion is handled as described in the Privacy Policy.

11. Liability

To the fullest extent permitted by law, Marlowë is provided "as is". We are not liable for job outcomes, missed opportunities, or losses arising from your reliance on AI output. Our total liability to you is capped at the fees you paid us in the 12 months before the claim.

Nothing in these terms limits liability that cannot be limited under UK law (including for death, personal injury caused by negligence, or fraud).

12. Changes

We may update these terms. Material changes will be flagged in-app or by email at least 14 days before they take effect. Continued use after the effective date means you accept the change.

13. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.

14. Contact

Questions: help@marlowe.com.